Category Archives: WHM

How can I Fix Wrong Disk Usage on cPanel?

Sometimes WHM and cPanel are displaying certain amount of disk usage for one particular cpanel user, but that’s not the real disk usage, you find out that it is an incorrect disk usage. When the system is showing wrong disk usage on cPanel, you will have to investigate user’s disk usage using the shell. How to fix wrong disk usage on… Read more »

How to Check if the cPanel Ports are Open

cPanel uses a few special ports to serve apps & services for their cPanel, Webmail and WHM logins. And sometimes users may experience issues with non-standart HTTP ports. On this post, we will start learning the basic cPanel Ports, and a way to see if this ports are open or not. What are the default cPanel Ports? cPanel control panel,… Read more »

Sorry, that domain is already setup (remove it from httpd.conf)

Once in a while, when you are creating a new account on WHM control panel, you can get this weird error: Sorry, that domain is already setup (remove it from httpd.conf). This is a very common error on cPanel and WHM, and it means because the domain you are trying to create already exists in the server. Sorry, that domain… Read more »

How to Enable FTP Passive Mode on cPanel

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Active and Passive are two modes of FTP protocol. The FTP server can operate in active and passive. Today we are going to explain how to setup FTP Passive Mode on cPanel using for Pure-FTPd and ProFTPd servers. Active FTP vs Passive FTP FTP uses two data channels between the FTP client and the FTP Server with separate TCP connections,… Read more »

How to Enable Dormant Mode in cPanel

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Dormant Mode in cPanel is one of those cool things that we love from this great software. Dormant Mode is an useful cPanel system tool that allows you to save system resources like RAM memory. It reduces unnecessary memory consumption for services that have been idle for 5 minutes. This services will remain dormant until they are strictly necessary to… Read more »

How to Convert Addon Domains to cPanel Accounts

Since version 58.x, cPanel introduced a cool script that allows you to convert Addon Domains to cPanel Accounts. After converting an addon domain into a separate stand-alone cPanel account, you’ll have full control over your new domain and its resources, such as MySQL databases, FTP accounts, Email accounts, and more. Addon Domains vs Independent Domain Hosting (cPanel accounts) Why on earth… Read more »

SMTP AUTH is required for message submission on port 587

If you are getting this error message on some of your Email forms via PHP, there is a chance your script is not working with secure authentication via SMTP. SMTP AUTH is required for message submission on port 587 That’s one of the ways to prevent spam issues on your server. However, if you can’t update your code and need a fix… Read more »